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Our Impact: Environment, Social Value, Governance Page Contents

Our Impact: Environment, Social Value, Governance

Fittleworth is committed to identifying, addressing, and reducing our environmental impact across our operation. This includes the companies we do business with, the communities within which we operate, and services we deliver to patients and customers.

Our Impact on the Environment

We are committed to our part in protecting the planet

  • Our chosen award-winning delivery partner DPD, delivered 25% of our parcels in electric vehicles in 2024 and are continuously striving to reduce their carbon emissions by using electric vans and alternative fuels in their HGV’s.
  • 71% of our Fittleworth company vehicles are either electric or hybrid.
  • Our cardboard packaging is made from 100% recycled content, is Forest Stewardship Council (FSC) certified and contributes to the planting of trees. Since making the swap, we’ve planted over 1000 trees in Penrith through the Forest Carbon Project. This has supported the capture of almost 250,000kg of carbon emission equivalent (CO2e).
  • 100% of our waste is diverted from landfill and in 2024, 79% of our waste was recycled. We are part of a managed packaging scheme.
  • We are fully committed to the NHS Net Zero target including a compliant and operational carbon reduction plan.

We stand by our commitment to Environmental Stewardship

  • Responsible Use: Environmental stewards recognise their impact on the environment and strive to minimize harm. They make informed choices to ensure the well-being of ecosystems and future generations.
  • Protection: Stewards actively work to safeguard natural resources, habitats, and biodiversity. This involves preserving forests, wetlands, oceans, and other critical ecosystems.
  • Conservation Efforts: Stewardship includes efforts to conserve water, reduce waste, promote sustainable agriculture, and protect endangered species. It’s about balancing human needs with ecological health.
  • Sustainable Practices: Stewards adopt practices that maintain ecological balance. This might involve using renewable energy, practicing organic farming, or supporting eco-friendly businesses.
  • Our People: At Fittleworth, our people are at the heart of everything we do. We look after our people so that they can look after our customers and ultimately, look after our business.Fittleworth conducts an annual employee survey to understand the sentiment around the business regarding job satisfaction, workplace culture, and environmental concerns.

Our Social Impact

The team at Fittleworth

Charity Committee

In 2023, we supported over 11 charities with £5,000 worth of donations. Our Charity Committee, run entirely by employees, is a creative and thoughtful enterprise, ensuring that we provide outside help – from donations to employee participation in charity events, as well as internal support such as talks from charities and organisations on a variety of topics.

Volunteer Days

Each Fittleworth employee is entitled to volunteer for a charity or cause of their choice for one working day per calendar year.

Great Place to Work

Fittleworth has been awarded Best Workplaces™ certification consecutively since 2022, and Best Workplaces™ for Women in 2023.

The Best Workplaces™ Awards recognise and celebrate employers of high trust, high performing organisations and brands. To be considered eligible for recognition, companies are required to meet a standard of accreditation. Once certified, each company undergoes a rigorous assessment of their culture. Only businesses who achieve the highest scores after evaluation receive Best Workplaces™ status.

The team at Fittleworth

Our Governance

At Fittleworth, our governance processes enable us to look after our clients’ needs and business requirements.

We:

1) Monitor our compliance vs applicable legislation

2) Ensure that any risks are understood and mitigated

3) Look for opportunities to work in an ever more efficient and sustainable manner.

As a Dispensing Appliance Contractor working for the NHS, we support their Greener NHS Programme to deliver a net zero carbon emissions health service for the UK.

Our environmental goals and objectives are managed by a permanent in-house environmental specialist who reports to our Compliance Director. They are also a key part of our monthly internal culture committee.

Find out more on our Legal Notices page.