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Our Services


Free prescription delivery service

We are a trusted home dispensing service for your repeat prescription customising your products and delivering to all your needs.

Stoma, continence & trach care supplies

With 38 care centres across the UK, we offer you a free, friendly and local delivery service across a wide range of ostomy, urology, continence, tracheostomy and laryngectomy products.

Discreet, confidential and reliable

Specialist help and advice about your products is also available from our dedicated, CQC registered Clinical Liaison Nurse Service team.

With Fittleworth you will receive a full range of services:

  • Free discreet home delivery service
  • Hassle-free ordering and delivery
  • Online, phone or postal ordering
  • Freephone order lines open five days a week
  • Free sample service
  • Free disposal bags and wipes with every order
  • Repeat prescription collection service from your GP
  • Electronic Prescription Service
  • Dedicated Customer Service Team
  • CQC Registered Nursing Team
  • Free RADAR Key
  • Free Travel Certificate
  • Free Order Reminders by Text, Phone or Email
  • Welcome call to tailor our service to your needs
  • Cut-to-fit stoma product customisation service
  • Discreet and secure delivery of your products from a local care centre (or similar)
  • Ongoing advice and assistance from our dedicated, CQC registered Clinical Liason Nurse Support Service, which works closely with your NHS nurses and GPs to answer your questions
  • Our Patient Promise – we won’t change your products without your permission. If we have an issue with the availability of your product, we will discuss this with you and your GP
  • Free World Wide Assist service – emergency appliances delivered to you abroad whether you are on holiday or business (through World Assist Alliance)
  • A customer services team that consistently receives a satisfaction rating of over 95%

"I was using another supplier but found their service unsatisfactory hence my contacting your company.  Today you registered me as a new customer and the process was seamless, professional but with a personal touch.  Just so you know my first point of contact with Fittleworth was a very positive one and I look forward to using you as my new supplier." 

Client review, March 2023

"THANK YOU so much for dealing with my desperate need of emergency bags so quickly! Lovely lady who has requested them to be sent to me tomorrow. Makes an even more stressful time that much easier!"

Client, April 2020

"You supply my husband with catheters on a monthly basis.  As my husband has Alzheimer's, remembering what he needs and when is down to me. Because you send the monthly order reminder email when his next box is due, it relieves me of a task. I can’t tell you how enormously helpful your system is and how much I appreciate it. I have also had to talk to yourselves occasionally when I have had a problem and they have always been of great help. Thank you." 

Client review, April 2023